Privacy Policy – Gradient

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30% More Efficient

Standard 120 V Outlet

Mobile App Control

No Plumbing Required

No Electrical Upgrades

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30% More Efficient

Standard 120 V Outlet

Mobile App Control

No Plumbing Required

No Electrical Upgrades

Reduces Carbon Emissions

Privacy Policy

I. INTRODUCTION

Treau, Inc. (DBA Gradient) (“Company”, “We” or “Gradient”) respect your privacy and are committed to protecting it through our compliance with this policy (“Privacy Policy”).

This policy describes the types of information we may collect from you, including information you may provide when you visit the website [ www.gradientcomfort.com] (our “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Site, through email and other electronic messages between you and this Site, and through any other means.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

II. CHILDREN UNDER THE AGE OF 13

Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:

Gradient

ATTN: Data Privacy

375 Alabama St.

Ste 220

San Francisco, CA 94110

dataprivacy@gradientcomfort.com

1-866-945-3514

III. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about you, including information:

We collect this information:

IV. INFORMATION YOU PROVIDE US

The information we collect on or through our Site may include:

V. INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

The information we collect automatically is only statistical data. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

VI. HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please email your request to support@gradientcomfort.com. For more information, see Choices About How We Use and Disclose Your Information below.

VII. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, testers, and customers, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

VIII. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“ NAI”) on the NAI’s website.

IX. ACCESSING AND CORRECTING YOUR INFORMATION

You may also send us an email at dataprivacy@gradientcomfort.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may not be able to delete certain information unless we delete your entire account with us. If we delete your information, others we have provided such information to under Disclosure of Your Information above may still retain such information.

X. Third party websites

Other websites, application or content may be linked to or otherwise accessible from or on the Site. These third party websites may send their own cookies and other tracking devices to you, log your IP address, and otherwise collect data or solicit information. WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR WHAT THIRD PARTIES DO IN CONNECTION WITH THEIR WEBSITE, OR HOW THEY HANDLE YOUR INFORMATION. PLEASE EXERCISE CAUTION AND CONSULT WITH THE PRIVACY POLICIES POSTED ON EACH THIRD PARTY WEBSITE FOR FURTHER INFORMATION.

XI. Changes to our privacy policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.

XII. Contact information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Gradient

ATTN: Privacy Policy

375 Alabama St.

Ste 220

San Francisco, CA 94110

dataprivacy@gradientcomfort.com

1-866-945-3514

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